Privacy and Cookies

Dear visitor of our website,

Gardena appreciates your interest in the company and its products. We strongly encourage you to carefully read this Privacy Policy before using this website and any sub-sites thereof (together the "Site").

This Privacy Policy specifies what kind of information Husqvarna AB (publ)/GARDENA GmbH or its group companies, subsidiaries or branch offices (together GARDENA) or third parties on behalf of GARDENA gathers from this Site and what measures are taken to protect your personal information. If you do not agree to the Privacy Policy, you may not use the Site. This Privacy Policy may change from time to time, so please check back periodically.

General

The information you submit to GARDENA is protected by Swedish and European data protection laws. Personal Data is recorded and managed by GARDENA and used in order to assist the use of our products and/or online services. If you give us further Personal Data in order to receive information in return from us – for instance brochures, catalogues – we collect and store that information. That information enables us to fulfil your information request. The information will be stored in a reasonably secure and protected environment for as long as GARDENA believes it will improve the communication with you. If you wish to remove some or all of your details from our register, please contact Husqvarna AB [Relevant postal and email address contacts]. Personal Data will be disposed of securely upon your written request or when no longer required. GARDENA might request additional non-mandatory information from you in order to improve its knowledge of its customers or to conduct direct marketing or invite you to contests. You are free to respond to any such requests for additional information. If you do not wish to receive communication from GARDENA in this manner, please contact us on [Relevant postal and email address contacts]. GARDENA also collects non-personal information about the usage of our Site. This information is collected on an aggregate basis and is only used for internal purposes in order to help us improve your online experience and facilitate your visit to the Site. GARDENA may connect this information to user Personal Data to determine which users access what materials, which allows us to improve the Site. GARDENA does not knowingly gather any Personal Data from children under the age of 18 and does not aim its website at such persons. We advise parents and custodians to take an active interest in children’s activities and interests online.

GARDENA  might request additional non-mandatory information from you in order to improve its knowledge of its customers or to conduct direct marketing or invite you to contests. You are free to respond to any such requests for additional information. If you do not wish to receive communication from GARDENA in this manner, please contact us at service@gardena.co.za.

Transfer of Personal Data

GARDENA South Africa will not transfer (other than for routing purpose) the Personal Data you provide on the Site to any third party, except (a) you would reasonably expect GARDENA to disclose your information for that purpose; (b) with your consent; (c) as may be required by law or court order; (d) to protect and defend the rights or property of GARDENA; (e) to protect the personal safety of users of the Site; (f) to persons or companies with whom GARDENA has contracts to carry out the internal operations of the Site or our business; or (g) we reasonably believe that they are subject to law, binding scheme or contract which upholds principles for fair handling and adequate level of protection of Personal Data. GARDENA reserves the right to contact the appropriate authority at the company’s discretion if it notices activities that may be illegal or violate GARDENA’s terms of use. As GARDENA is an international group of companies, if you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be transferred to the offices and servers of GARDENA outside South Africa. If you are visiting this Site from a country other than South Africa, your communication will be transferred across international boundaries and you agree and consent to these transfers.

Cookies

1. The Site may use a technology called “cookies”. Cookies are small text files containing information that are saved on your computer by the webpage that you are visiting. They are used to help provide additional functionality to the Site and to help us analyze Site usage. There are two kinds of cookies: One kind is used for "remembering" information such as your username and password and is stored on your computer for as long as you decide to not "log out" of this subscription service. If you don't use the function "Don't ask for my username and password in the future" such cookies will never be stored on your computer. 2. The other kind is a so called session cookie. It is used to keep track of, for example, which language you have chosen on the webpage. During the time you visit the Site, such cookies are saved temporarily in the memory of your computer. A session cookie is not stored for a long time on your computer and usually disappears when you close your web browser. By using such cookies, GARDENA hopes to better target relevant information to our visitors. If you do not wish to accept GARDENA's use of cookies, most browsers allow you to configure your browser to reject cookies by modifying your browser settings. However, this might limit functionality and your benefit of the Site.

Quality

GARDENA undertakes to take reasonable steps to ensure that the Personal Data we collect from you are accurate, complete, up to date and not misleading. However, you are under the obligation to provide only Personal Data, which are accurate, complete and up to date at the time of the collection. Should you later on establish that Personal Data held by us are not accurate, complete and up to date, we will upon your written notice take reasonable steps to correct the Personal Data.

Security

While GARDENA cannot guarantee that unauthorized access will never occur, rest assured that GARDENA takes great care in maintaining the security of your Personal Data and in preventing unauthorized access to it through the use of reasonably appropriate technology and internal procedures.

Other websites

The Site may contain links to third party websites. GARDENA does not exercise control and is not responsible for the contents or privacy practices of third party websites that may be linked from the Site. Such websites may place their own cookies on your computer and/or have different ways of collecting and handling personal information. We encourage you to familiarize yourself with the privacy practices of such third party websites before using them.

Changes

GARDENA reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Privacy Policy in whole or in part, at any time and without giving prior notice. Changes in this Privacy Policy will be effective when posted on the Site. Your continued use of the Site after any change to this Privacy Policy is posted will be considered acceptance of those changes.

This Privacy Policy has been updated last  01/06/2022.